Shipping and Handling

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimate.

Shipping charges and estimated delivery time for your order will be calculated and displayed at checkout.

We offer free standard shipping to customers within the USA.

*Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

We ship to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses and P.O. boxes. 

Shipment confirmation & Order tracking

Once shipped, your order will arrive within 4 to 5 business days for the United States (unless otherwise calculated by the shipping company), 10 to 16 business days for Canada, Australia, and The United Kingdom; other countries can take up to 15 to 25 days. You will receive an email confirmation once your order is shipped. Feel free to email us to check your order status, we’re happy to assist you.

You can also reach out to our customer support team at sales@neckcradles.com to ask questions 24/7.